Feed forward tool for business transformation

Surprising amount of time is often spent on giving and taking feedback. Feedback, usually tends to be critical and is taken personally. It almost always leads to heartbuns and defensiveness. Quite unexpectedly, it is counter productive too. It is better to focus on future. It is better to build some kind of ongoing forecasting ability which allows building of future action – scenario combinations on an ongoing basis. I found that in organizations undergoing major tranformation, this is the best way. It is also possible to get a buy-in of your team members through this. I worked with one of my client CEO to develop a comprehensive strategic roadmap involving his team. This served as important feed forward communication. The exercise led to higher confidence levels in the team undergoing and undertaking the transformation. Hemant

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